Ticketmaster apolozises to Taylor Swift and supporters for 'Eras Tour'.

Ticketmaster doesn't want "bad blood" with Swift's supporters. After the failed "Eras Tour" ticket sale, the firm apologized to Swift and her supporters on Friday.

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"We apologize to Taylor and her supporters, especially those who had trouble buying tickets. The corporation tweeted a link to a detailed explanation of why fans couldn't buy tickets.

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Swifties were furious Thursday when they learned they couldn't get tickets for her upcoming tour.

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Ticketmaster tweeted, "Due to excessive demand on ticketing systems and limited remaining ticket inventory, tomorrow's public on-sale has been canceled."

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Swift called the cancellation "excruciating." "Well. I'm protective of my fans. We've been doing this for decades, and I've brought so many components of my job in-house," she said via Instagram Stories.

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"I did this myself with a team that cares as much about my fans as I do to improve their experience. It's hard for me to trust outsiders with my relationships and loyalties, and it's agonizing to see mistakes happen without recourse.

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Ticketmaster blamed the problems on increased demand and efforts to screen out bots.

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Despite the extended apology, Ticketmaster noted that "nearly 2 million tickets were sold on Nov. 15 for Taylor Swift | The Eras Tour."

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